![]() My project and files were approved, they appear in the website but not in the app.I received a file rejection message and don't understand what is the problemīefore creating a ticket, we recommend checking out our System Rejection Messages.Please use Amazon Gift Card option, or wait for PayPal support to resume. Unfortunately, due to PayPal's decision to freeze activity in parts of Eastern Europe, payment through PayPal are not transferred as expected. I'm from Eastern Europe and having issues withdrawing through PayPal?.Unless you get a rejection msg, you don't need to perform any additional steps on your end. The Minecraft file I uploaded was sent to be processed by the Malware Processor, is there something I need to do or fix?Īs part of new safety measures we're taking to make sure all files uploaded to CurseForge are secure we've added additional scanning steps.Webp will be supported on the new system when launched but not in legacy. I'm getting an "Internal Server Error" message when trying to submit a projectĬheck if your Avatar/Logo image is in webp format, if so replace it with a more standard jpg/png/etc.We have an article for that! Refer to it here. I'm getting an "Oops." error when trying launch the client.Note that the client will only recognize mods/addons that are available on CurseForge for now. We are working on improving this without requiring a reset. We're aware of this behavior, if the add-on is recognized by the CurseForge App it should appear after an app restart. Addons I added manually to the modding folder don't appear in the app.See our comprehensive client errors and fixes guide.In the meantime you can either post the comment via the Legacy website or you can try and change your Display Name and try to comment again. This is a known issue affecting some CurseForge accounts. I'm trying to post a comment on the new website and getting a "Failed to post comment" error.At this point it is not something you can change, but you can edit your Display Name from your Account settings. When creating a new account using Google, the system auto-generates a username from a names database. I logged in with Google Sign-In and my username is not what I normally have or is a weird name I don't recognize.Please reach out to our Support on this case. I'm trying to update my account Display Name and getting a "profanity filter" error even though I'm not using profanity.You can contact Tebex support for any help regarding the Servers list page. I have issues/questions regarding the CurseForge Servers list page. ![]() ![]() ![]() On Discord - you can verify if the user has the Overwolf staff role. If you were approached by one of the members you can verify their credibility by going to their user page and see if they have the 'Admin' or 'Support' tag next to their names. Overwolf and CurseForge employees will never ask for your password. I was contacted by a user claiming to be a CurseForge member - how can I check if this user is legit?.If you have VPN service enabled, try disabling it, and log in again. I cannot login with a Twitch account because. ![]() Please contact us with your CurseForge username, Twitch username and email so we can check the issue. In the mean time you can go into your Account Settings and change your display name.
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